SCE ESA Outbound Call Guide

Step 1

Call Flow Progress1 / 6

Ready to begin.

Referral Intake

Capture details as the client answers.

Client Basics

Client Name

SCE Customer

Public Assistance

Contact Info

Home Address

Email Address

Phone Number

Eligibility

Household Size

Annual Income

Preferences

Preferred Contact Time

Preferred Language

Notes

Notes

Start the call guide to begin.